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Leaking Duracell Batteries

 
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mawyatt



Joined: 22 Aug 2013
Posts: 984

PostPosted: Sun Jun 04, 2017 3:35 pm    Post subject: Leaking Duracell Batteries Reply with quote

A few months ago we had a few Duracell D cell batteries leak in a lantern and ruin my in-laws kitchen counter top. Now I have 3 of my RF Trigger Receivers with leaking Duracell AAA batteries, 6 out of 8 were leaking and corroded the receiver contacts.

I've removed all the Duracell batteries I can find, which were in various household items.

BTW Duracell would not stand behind their batteries for the damage they've done to the counter top.

Best,

Mike
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Grahame



Joined: 30 Sep 2014
Posts: 50
Location: New Zealand

PostPosted: Sun Jun 04, 2017 6:10 pm    Post subject: Reply with quote

I used to have a 6 D cell Maglight, used to.
We are a long way from alone.
https://www.complaintsboard.com/complaints/duracell-california-c98865.html
https://www.complaintsboard.com/complaints/duracell-kaneohe-hawaii-c291176.html
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Olympusman



Joined: 15 Jan 2012
Posts: 3424

PostPosted: Mon Jun 05, 2017 9:43 am    Post subject: Duracell batteries Reply with quote

I have encountered counterfeit Duracell batteries - usually through "mom and pop" convenience stores. They get them through shady suppliers. Usually the packaging looks questionable as well as the quality of the "copper top."

Mike
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Michael Reese Much FRMS EMS Bethlehem, Pennsylvania, USA
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mawyatt



Joined: 22 Aug 2013
Posts: 984

PostPosted: Mon Jun 05, 2017 12:56 pm    Post subject: Reply with quote

Mike,

We sent the leaking D cells to Duracell, they haven't indicated a counterfeit.

Best,

Mike
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Chris S.
Site Admin


Joined: 05 Apr 2009
Posts: 2848
Location: Ohio, USA

PostPosted: Mon Jun 05, 2017 8:16 pm    Post subject: Reply with quote

Mike, I'm sorry for your unfortunate experience.

For whatever it's worth, my one experience with Duracell's customer service was very positive. A Duracell AA battery leaked and ruined my $62 headlamp. I sent Duracell the headlamp (with the leaky battery stuck tight in it but forcibly removed just enough to prove it was a Duracell) and printout showing replacement cost, and in a number of weeks received a check for $62, coupons for Duracell products, and an apology letter. So far as I apprehend from reading packaging, Duracell is the only alkaline battery maker that promises to replace damaged battery-operated devices. So I use only Duracell batteries for the few disposable batteries I buy (having moved to rechargeable Eneloops for most AA and AAA use).

--Chris
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mawyatt



Joined: 22 Aug 2013
Posts: 984

PostPosted: Tue Jun 06, 2017 7:16 am    Post subject: Reply with quote

Chris,

Evidently this Duracell battery leaking is a widespread issue. I posted on another site like here just to alert folks, and got a large number of similar responses with leaking Duracell's.

Steve Perry even responded about a hardware store removing Duracell's because of customer complaints!

In the distant past, I used Duracell mainly because they didn't leak like other brands (RayoVac for example), well not anymore. I'll use Eveready or another brand, but will move most things to Eneloops rechargeables.

Best,

Mike
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Lou Jost



Joined: 04 Sep 2015
Posts: 1799
Location: Ecuador

PostPosted: Tue Jun 06, 2017 12:19 pm    Post subject: Reply with quote

Note, rechargeables can also leak. It is important to take them out when not in use for an extended period.
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Lou Jost
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