The eBay Experience !

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lothman
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Joined: Sat Feb 14, 2009 7:00 am
Location: Stuttgart/Germany

Re: The eBay Experience !

Post by lothman »

as a seller I made another bad Ebay experience with their new payment method.

I sold my Labophot gears 10x at once. From those 490.-$ the customer payed only 465-. arrived (Ok Paypal) and from those 465$ ebay took 85$ fees, and gave me a very bad $->€ conversion. I ended up with 303€ :-( that is around 25% loss from 490$.

Imagine the shippment gets lost and I have to refund 490$ - horrible.

RobertOToole
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Re: The eBay Experience !

Post by RobertOToole »

lothman wrote:
Fri May 28, 2021 1:34 pm
as a seller I made another bad Ebay experience with their new payment method.

I sold my Labophot gears 10x at once. From those 490.-$ the customer payed only 465-. arrived (Ok Paypal) and from those 465$ ebay took 85$ fees, and gave me a very bad $->€ conversion. I ended up with 303€ :-( that is around 25% loss from 490$.

Imagine the shippment gets lost and I have to refund 490$ - horrible.
I agree the new payment method is terrible. I just had paid 15% in fees for selling a $1000. lens!

Worries me that I could not add signature required since the buyer used eBay global shipping.

Best,

Robert

RobertOToole
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Re: The eBay Experience !

Post by RobertOToole »

Sadly I have another update.

Looks like it's not over.

May 25: eBay - items sells
Buyer ID: eye_be_me
Item: Newport MB-3 Compact Magnetic Base Used Free Shipping
Sold for: US $45.00

May 25: eBay - refunded buyer
eye_be_me has been refunded.

May 25: Blocked Buyer eye_be_me

May 27: eBay - Item Newport MB-3 Compact Magnetic Base sold Purchased by nating9949

Jun 1: eBay - Item Delivered (free Fedex ground)

Jun 1: eBay - Return started Reason for return: Doesn't match description or photos

Notes: Now I have to pay Expedited shipping both ways! Also no messages, email, or contact from buyer nating9949.

Jun 1: eBay - Request amount $45.00 Held from payouts until the request is complete.

So looks like the original Buyer/ seller, ID: eye_be_me had a friend purchase the item to make me lose money on shipping.


Why do I have a feeling this is not going to be normal return and there is nothing I can do about it.



_Return.jpg

RobertOToole
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Re: The eBay Experience !

Post by RobertOToole »

Just realized something. The buyer nating9949 had just 3 feedback so I sent them a message to confirm and they never replied.

That should have been a red flag, I ignored that and sent the item anyway.

I won't do that again!


Robert

lothman
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Re: The eBay Experience !

Post by lothman »

as a small seller you have allmost no rights, buyer can claim everything and you as seller have to pay. This only makes sense if you can sell items with 100% profit, then you can refinace all that trouble.

I also think of stopping to sellmy labophot gears on ebay - too much hassle. If anyone is interested in my stock ;-)

Rik would you like to sell such parts in this forum to gather some funding?

dolmadis
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Re: The eBay Experience !

Post by dolmadis »

lothman wrote:
Wed Jun 02, 2021 4:08 am

I also think of stopping to sellmy labophot gears on ebay - too much hassle. If anyone is interested in my stock ;-)
Does Labophot = Optiphot?

RobertOToole
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Re: The eBay Experience !

Post by RobertOToole »

lothman wrote:
Wed Jun 02, 2021 4:08 am
as a small seller you have allmost no rights, buyer can claim everything and you as seller have to pay. This only makes sense if you can sell items with 100% profit, then you can refinace all that trouble.

I also think of stopping to sellmy labophot gears on ebay - too much hassle. If anyone is interested in my stock ;-)

Rik would you like to sell such parts in this forum to gather some funding?
Hi Lothar,

Think you are right about eBay. Just removed a few auctions I had listed.

I might have another return. Sold a Rodenstock APO-Rodagon 4/150 for $950 to someone in China. They just sent me a message on eBay asking if I can give them a $230 discount since the lens is a fixed aperture version. The eBay ad was clear that I was selling the fixed aperture industrial version. #-o

Best,

Robert

chris_ma
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Location: Germany

Re: The eBay Experience !

Post by chris_ma »

I basically stopped selling internationally, too much hassle.
Been pretty lucky on national sales the last years, hardly ever had a complaint and on the rare occasion it was quickly resolved.
chris

lothman
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Re: The eBay Experience !

Post by lothman »

chris_ma wrote:
Wed Jun 02, 2021 11:33 am
I basically stopped selling internationally, too much hassle.
Been pretty lucky on national sales the last years, hardly ever had a complaint and on the rare occasion it was quickly resolved.
:D OK but for the Labophot fine focus gears less than 5% percent of customers were German, 85% USA and Canada.

So is there somebody of US interested?

RobertOToole
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Re: The eBay Experience !

Post by RobertOToole »

Big Update June 19, 2021


Quick Recap
I buy a Rodagon lens and pay instantly
Seller does not send lens
I open a claim
Buyer fails to provide tracking
EBay closes case in my favor due to lack of tracking
Seller accuses me of fraud
I received the Rodagon after the fact
Seller tries to buy one of my products, a Newport MB-3 mag base
I cancel order
A new buyer places order for the Newport MB-3 mag base
Item received by buyer
Buyer opens not as described claim
Return shipping paid by me

This is what a received yesterday in lieu of the MB-3:
_sprite.jpg





Visited my local police station and opened the package in front of an offer.
Called eBay. $45 claim denied. eBay rules in my favor. Seller loses, again.


Question is what is the guy going to try next?


Best,

Robert

Lou Jost
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Re: The eBay Experience !

Post by Lou Jost »

Wow, that is one of the most evil scams ever. What a scumbag. I bet he is going to get some colorful feedback!

chris_ma
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Re: The eBay Experience !

Post by chris_ma »

To me that doesn‘t really sound like a scammer, but rather a crazy person who thinks he‘s been treated unfair.

Personally I‘d probably just send him the lens back and hope he calms down - usually not worth the trouble in these cases.
chris

RobertOToole
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Re: The eBay Experience !

Post by RobertOToole »

chris_ma wrote:
Sat Jun 19, 2021 1:51 pm
To me that doesn‘t really sound like a scammer, but rather a crazy person who thinks he‘s been treated unfair.

Personally I‘d probably just send him the lens back and hope he calms down - usually not worth the trouble in these cases.

I think you are right Chris, the guy is just crazy.

On May 21st he sent me a message time-stamped at 3 AM accusing me of being a scammer and threatening to report me to the authorities but I didn't even have his lens yet (the lens only arrived later that afternoon). I don't know if returning the lens would even help at this point. I think he needs professional help.

This should be a learning experience for everyone on the forum at least. If you sell a lens on eBay, the buyer can open a not-as-descibed claim, ship a package to you on your dime (seller is billed for return shipping), and return a 12 oz can of Sprite instead of a lens for a refund. eBay doesn't care unless you involve law enforcement. It's an expense of doing business on eBay.

Best,

Robert

Macro_Cosmos
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Re: The eBay Experience !

Post by Macro_Cosmos »

Label it with "...'s tears" and drink it. It's probably all fizzed up but looks undamaged...!
Good to know a fragile soda tin can withstand more abuse than lenses :D

lothman
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Joined: Sat Feb 14, 2009 7:00 am
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Re: The eBay Experience !

Post by lothman »

RobertOToole wrote:
Sat Jun 19, 2021 3:13 pm
On May 21st he sent me a message time-stamped at 3 AM accusing me of being a scammer and threatening to report me to the authorities but I didn't even have his lens yet (the lens only arrived later that afternoon). I don't know if returning the lens would even help at this point. I think he needs professional help.
RobertOToole wrote:
Sat May 22, 2021 11:35 am
I will actually pay the seller for the item but I'm going to wait awhile.
did you pay him?

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