Problems with our web server

rjlittlefield · Post by **rjlittlefield** » Thu Aug 02, 2007 7:23 pm

Just so you know...

It looks like there are some problems at the hosting service that we use for the forum and the rest of our web site.

There are several different symptoms: very slow response, HTTP 500 "Internal Server Error", etc. We're trying to track down the root causes and get 'em fixed. No success yet

, but we will get 'em -- honest!

Anyway, some of us admins have been getting enough of these to get pretty frustrated, and we're concerned that regular forum users might be having similar problems.

The way I read our logs, something goes wrong with about 1 out of every 70 accesses. For those of us who might do several hundred accesses a day, that adds up pretty fast.

Anybody out there care to tell us how things look from user land?

Thanks very much,
--Rik

Mike B in OKlahoma · Post by **Mike B in OKlahoma** » Thu Aug 02, 2007 7:55 pm

I'm here most days sometimes twice a day, and usually click only a few times on each visit. I haven't had any particular problems here, though I may not access the site enough....I probably take perhaps three days to do 70 "clicks", which would only give me an average of one failure. And I don't even remember having a single failure lately.

microcollector · Post by **microcollector** » Thu Aug 02, 2007 9:28 pm

I have noticed the slow response time and numerous server errors. They seem to be mre frequent that every 70 clicks but I have not counted.
Doug

Mike B in OKlahoma · Post by **Mike B in OKlahoma** » Thu Aug 02, 2007 10:20 pm

And now that I've said what I said earlier about no problems, I failed twice consecutively to get on the site a few minutes ago! After about 15 minutes, I was able to get on with no problems, though. I haven't had any particular problem with slow response at the site.

georgedingwall · Post by **georgedingwall** » Fri Aug 03, 2007 11:02 am

Had a few access failures today, but not really noticed any slowness once I have the forum loaded.

Bye for now.

rjlittlefield · Post by **rjlittlefield** » Mon Aug 06, 2007 8:38 am

It turned out there was another web site that was overloading our shared server.

The hosting service tracked down the problem and suspended the "abuser" (their term).

So, things should be back to normal now for our forum. Happy days are here again!

--Rik

Ken Ramos · Post by **Ken Ramos** » Mon Aug 06, 2007 3:13 pm

Yep, everything is working finer than "frog hair" here Rik.

Working great. Now if I had something worthwhile to post.

Thanks!

Ken Ramos · Post by **Ken Ramos** » Mon Aug 06, 2007 3:14 pm

Well it was...I got a HTTP 500 on that previous post...

rjlittlefield · Post by **rjlittlefield** » Mon Aug 06, 2007 5:44 pm

I better find that when I check the logs, Ken, or you're gonna pay...

--Rik

salden · Post by **salden** » Mon Aug 06, 2007 6:00 pm

rjlittlefield wrote:I better find that when I check the logs, Ken, or you're gonna pay...

--Rik

Make him pay anyway, just for getting the error

rjlittlefield · Post by **rjlittlefield** » Mon Aug 06, 2007 6:21 pm

If he actually got the error, I think he already paid!

--Rik

Ken Ramos · Post by **Ken Ramos** » Mon Aug 06, 2007 7:26 pm

Hey I really did get a HTTP 500.

Sue is just jealous because she did not get one too!

Glad they have all but cleared up though. I can handle one or two once in a while.